April 2015

DID you see that Dalton Philips walked away from his role as chief executive of Morrisons with pay and bonuses of around £3m? That must have been why he accepted, what looked at the time, to be an ignominious sacking by new chairman Andy Higginson, in January. There was very little self-justification from Philips on […]

HAVE a nice day! There was a time when this American phrase used to annoy most Brits. I don’t think it ever caught on and became well used in this country, but it did highlight Americans’ approach to customer service. Given the shoddy approach to service that you get from many people working in retail

AS the early morning sun rises majestically over my neighbour’s loft conversion, leaving the wheelie bins dappled in a warm, amber glow, one’s thoughts turn, inevitably to spring. We all have our own favourite ways of celebrating the arrival of this most hopeful of seasons. Whether it is the rows of daffodils in the park,

FORMER business journalist and media entrepreneur David Parkin has launched a new travel and events business called COPA. The new venture, which is based in Leeds, provides bespoke events and travel services to corporates, professional firms and funders across the North of England and in London. Parkin, who was business editor of the Yorkshire Post

WHAT’S your preferred reading matter when you are sitting in the reception of a large law firm, accountancy firm or bank? I can’t remember the last time I sat down and found a copy of a local or even national newspaper or magazine that looked like it had even been read by one person. They